About NC Training Services

Nicola Coles, NC Training Services founderNC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.

NC Training Services Ltd work both independently and with a network of trainers throughout the UK, providing training in; IT, Management and Soft Skills to a variety of companies and departments. This includes brokering trainers to training companies allowing unlimited UK wide coverage.

As well as a variety of training courses, NC Training Services Ltd also provide consultancy and development services as required and are specialised in the ability to adapt to any situation with ease and professionalism.

For a tailored training service to meet the needs of your company and employees, contact NC Training Services Ltd to discuss the most successful way to deliver your company training whether this be group training, hourly workshops, seminars or floorwalking.

Effective Alternative Learning Methods used

We have a diverse training style between the delegates to encourage delegate participation and engage their learning. From incorporating games such as solving puzzles to solving crosswords and word searches. We find mixed training aids mean no matter what the delegates own personal learning style is, all aspects are covered. Whether this is by watching on a Projector or Flipchart, actively participating in discussions or learning via games/puzzles. Trainers can spot very easily from delegate expressions whether a topic has been understood or not and are on hand to assist always.



Nicola Coles, founder and experienced Microsoft Trainer

Nicola Coles

19 Years training experience specialising in Microsoft Products to Advanced level, also teaches touch typing. Nicola is an experienced Microsoft Trainer, specialising in the design, development and delivery of Microsoft Office training programmes. She has vast experience in all aspects of training in a variety of industries including media, telecommunications, retail and government departments. Nicola’s training career began in 1998. Nicola qualified as a MCASI (Microsoft Certified Applications Specialist Instructor) in Office 2007 and a MOUS (Microsoft Office User Specialist) in Office 2000. Nicola has also received an Institute of Learning Management Train the Trainer Master Class Award.


Tony Davis, Visual Basic for Applications (VBA) Training

Tony Davis

Tony specialises in Visual Basic for Applications (VBA) Training, Microsoft Project and Microsoft Access Training. As well as training, Tony also designs databases and writes Macros/VBA coding for our clients to automate tasks.


Gabriella Del Valle,Soft Skills/Personal Development Trainer

Gabriella Del Valle

Gabriella Del Valle, our Soft Skills/Personal Development Trainer, with a background embedded in training in excess of 20 years. "My career evolved from managing a team of training organisers within the hospitality and training industry, delivering quality and measurable training to meet targets."

Gabriella has an energetic and radical approach to people development and brings a sense of fun to work whilst underpinning this with a continually thought-provoking attitude. Career progression has seen Gabriella hold the positions of Regional Recruitment and Training Manager, Training and Development Adviser and HR and Training Manager.


Sally Hullock, Microsoft-trainer

Sally Hullock

Sallys key strengths as a Microsoft Trainer are sociability, patience, a good listener, and the ability to convey difficult concepts in a simple, clear and succinct way. I am passionate about ensuring that training is fun and enjoyable and always adapted to suit the individuals’ training needs as well as their learning styles.


Andie Mills, Training in Microsoft Excel, Word and PowerPoint.

Andie Mills

With a background in Crime Analysis and Psychology research Andie has an enthusiasm for helping others to master Microsoft Excel, Word and PowerPoint.

Andie has been training Microsoft and bespoke systems since 2006 and her strengths lie in her depth of knowledge, real-life experience of using software to analyse complex data and produce professional reports, presentations and briefings, being able to adapt training to meet delegate needs, and being approachable, flexible and helpful.


Tracey Hales, Soft Skills training.

Tracey Hales

With 26 years’ experience in mainly the financial industry, majority of which was spent in management and leadership roles and running a successful business holding responsibility for Marketing, Operations and Financial management. Moved into providing Management and Soft Skills training across a range of sectors in 2014 and is now sharing a vast amount of experience and knowledge through training.